Quality Inn Job Application

Online Job Application Process

You can get the chance to work at Quality Inn by applying online. Below, you can find the detailed information about the hiring process of Quality Inn which offers entry-level and managerial positions.

Apply Online Quality Inn Jobs

You can be a member of Quality Inn family by completing the hiring process which is explained below. In order to finish the application process, you can use the link provided below to access to the online application Quality Inn where you can find out more about the position for which you want to apply.

Guest Services

  • Supports front line staff at CHI and partner locations who service Choice Privileges, Customer Relations, Reservations or Specialty Desk calls.  Clarifies terms and conditions of CP program including promotion and redemption details, as well as policies and procedures in Customer Relations. First point of contact for escalated situations and assist supervisors/team leads with highly escalated issues; Empowered to resolve issues on behalf of supervisor. Services numerous electronic accounts. Review suspected fraud and report as needed; Support a broad array of needs originating from Choice Hotels International and field teams, hotel franchisees and intermediary clients. Process Lowest Price Guarantee submissions/denial based on the terms & conditions. Thoroughly/accurately investigate inquiries regarding Choice Hotels systems, providing appropriate documentation in accordance to CR system parameters Able to communicate with departments within Choice Hotels, such as legal and Data Channel Management, in a professional manner. Use tact and judgment in making decisions on appropriate reimbursement/resolution (within liberally empowered amount) on a case by case basis.
  • Strong understanding of partners and their initiatives. This includes Barclays and BlueGreen partnerships as well as Vacation Rentals. Including handling questions, reservations and different systems used. Review and/or compile reports to support SOX compliance, such as warning reports or others. Assist supervisor/manager with reporting system issues to CSC Support. Assign tasks as needed. Update/monitor and send all trackers (must possess strong Microsoft office skills). Identifies and reports issues that require training or clarification, e.g. common errors or areas of confusion.  Identifies and reports system issues that impact productivity. Process hotel disputes for approved LPG claims. Provide feedback on test bookings via the Mobile. Supports front line associates to achieve performance goals defined by management.
  • Responsible for reviewing various reports for auditing and compliance.    Takes appropriate action regarding reports by contacting     audit/compliance, unresponsive hotels, and management.  Complies with Sarbanes Oxley requirements regarding Warning and Adjustment Reports.  Serves as partner liaison resolving discrepancies for CP members, posting issues.
  • Participates in regular staff meetings and/or recurrent training. Maintain thorough knowledge of reservation policies, promotions, Choice Privileges, Customer Relations, Lowest Price Guarantee and Executive Desk. Develops a comprehensive knowledge of company policies with special emphasis on legal issues.  Works closely with the legal department on potential liability cases for Choice Hotels and provides guidance to specialists on proper procedures for handling such cases. Assist leadership with updating and maintaining SOP across entire department. Updates and creates letters pertaining to the department as needed for final approval by Supervisor. Peer to peer training of new associates. Assists CR Supervisors develop and conduct training programs and helps facilitate continued education development plans for all Specialists. Other related duties as assigned.

Front Desk Agent

Specific Skills Take, cancel and change room reservations; Register arriving guests and assign rooms; Provide information on hotel facilities and services; Answer telephone and relay telephone calls and messages; Clerical duties (i.e. faxing, filing, photocopying); Provide general information about points of interest in the area; Follow emergency and safety procedures; Provide customer service; Assist clients/guests with special needs

Security and Safety Bondable

Work Conditions and Physical Capabilities Fast-paced environment; Work under pressure; Attention to detail; Standing for extended periods

Personal Suitability Effective interpersonal skills; Team player; Excellent oral communication; Excellent written communication; Client focus; Dependability; Judgement; Reliability; Organized

Quality Inn Application Form/PDF

You can check whether there is printable application form available for Quality Inn and you can download it if there is one. You can either submit the application form in person or you can send it via email.

How to Apply for Quality Inn Jobs;

https://careers.choicehotels.com

Leave a Reply

Your email address will not be published. Required fields are marked *