Online Job Application Process
If you are thinking of applying for a job at this company, this article will provide you with the detailed information. You can find out about what is required for each position and the extent of the positions available. In order to complete TELUS job application, all you need to do is to read the article and follow the necessary steps.
Providing best-in-class customer service and support
Do you live, breathe, and sleep customer care? We do – every single one of us. We understand what a great customer experience is. It’s not just about doing your job, it’s about making sure that the person on the other end of the phone knows you care. Most importantly, we believe every one of our more than 12 million customers deserves to be heard, cared about, and treated with respect. That’s how we put our customers first – one at a time, each and every day.
Our approach to service is not your typical customer contact – you will connect with customers in a number of different ways including on the phone, over online chat, and through email, just to name a few. You will be empowered to provide end-to-end support, and encouraged to problem solve and take accountability for the customer experience.
If you’re on board with this kind of customer experience, then this is the team for you.
What you can expect from TELUS
No one does it alone at TELUS. Our contact centre teams are small and supportive. We know that delivering incredible service requires a lot of teamwork and you can count on the experience and expertise of your team mates to keep you informed, energized, and enthusiastic. Plus, we throw a pretty good party. At TELUS, we make sure to celebrate and recognize our team members regularly.
We’re here to help
We’ve got you covered for both on-the-job training and skills development that will help you build the career you want. There are many different career paths available within our contact centres, and if you have the drive and desire to keep learning and developing, we’re here to help. Not only do we support your development, but we encourage our team members to participate in process improvement workshops, share their expertise and feedback, and help us implement their innovative ideas.
Enabling world class support
In our world class contact centre, our job is to provide a world class customer experience – that means being available when customers need us. We know that it isn’t always easy, but we also want you to enjoy your job, so we’re doing what we can to make that happen. Advance schedules and the ability to trade or give away shifts are a few of the options available to you. And, there’s also our at-home-agent program, which lets certain teams and team members work from home.
Affecting our success
As part of our contact centre team, you are on the front line, helping us build and strengthen our bond with Canadians and reminding every single one of our customers why they chose TELUS in the first place. We can’t think of any other role that more directly affects the success of our business. You are the face of TELUS and the heart of our brand promise. It’s a big deal to us and, if you get that, then you should join us.
What’s in store for you.
1. Did you line-up with your friends to get the latest phone?
2. Do you have gadgets up and running in minutes?
3. Does everyone ask you for advice on the hottest tech?
4. Are you charming, hilarious, and really fun at parties?
If you answered “yes” then we could really use someone like you. We want to be THE place to help Canadians to connect their lives with technology. We have the latest gadgets and digital services. Our stores are designed to be interactive. So now we are looking for enthusiastic, tech-savvy, interesting, and interested team members.
There are lots of different roles on our team. Our store managers, assistant store managers, client support facilitators, and sales representatives share ideas, answer questions and generally take care of our customers. And, if you take care of our customers, we’ll take really good care of you. We have all the great things you would expect from TELUS, like competitive pay and benefits. You can also build a career here. We have lots of opportunities for curious, customer-focused, hardworking team members. If this sounds like you, then join us.
Making a connection
Our team is all about making a connection with our customers and within our communities. Out in the field, we quite literally connect millions of Canadians to the super-cool, super-fast, super-reliable products and services that TELUS offers. We also connect in another way with our customers. We meet them in their homes and their businesses and it’s our job to offer them the amazing customer experience that they expect from TELUS.
We’re that rare breed of great with our hands and with our hearts. In fact, making the human connection is just as important to us as keeping those same humans connected to the technology they need.
We know it’s not something everyone has in them, but if you do, we definitely want to hear from you.
Charting a new course for healthcare
How many times have you heard someone say, “I want to make a difference” when referring to their job? Well, that’s exactly what we are doing here at TELUS Health – one innovation at a time. And, it’s a pretty great feeling.
The 1,700+ TELUS Health team members are all working toward the same goal – making it easy, fast and safe for us to access our health information digitally by creating tools for healthcare providers and their patients. Some of our customers are doctors, nurses, pharmacists, and administrators – and so are some of our team members. We are using all the brain power we can muster from across the healthcare ecosystem to make sure that every Canadian has the ability to better manage their health.
We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.
That’s us – we are the big brain team responsible for building and delivering those technologies that were once relegated to realm of science fiction. And we could always use another big brain and great mind. So, if you are an engineer or a programmer or one of those hundreds of super-smart problem solvers out there who understand what a marriage between technology and brain power can produce, join us.
We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen. We’re in the process of defining the future, and we think you’d be a great fit.
Sales & Marketing
Help us, help our customers make a real connection
Have you been told that you could sell ice to a polar bear, water to a dolphin, magic to a unicorn…or whatever strange comparative a colleague might come up with as they watch you do your thing? If so, we want you to join our sales organization. We need sales professionals of all stripes – from reps to account managers to analysts – so if you’re selling, we’re buying.
The flip side of our sales team is our stable of marketing gurus. If you know the telecom marketplace and can say in 5 words or less exactly why you’re the right person to build up our multi-billion dollar brand, then consider joining us. We’ll definitely put your talents to good use.
It’s all fun and games until someone can’t access their email
You’re welcome. We thought we’d just get that out of the way. Because we’re the ones that make sure every time you make a call, send a text, post to social media, watch one of those cute Internet cats, or otherwise connect with your friends, your boss or your mom – it goes through. We’re your link to everything that Solutions technology has to offer and we are really proud of the fast, reliable, and near-ubiquitous solutions and services we have built for you.
That’s right, we’re the ones that design, build, repair and maintain the billions of dollars’ worth of the infrastructure that keeps more than 12.5 million Canadians connected. And, we’re always looking for super-innovative, super-engaged, super-passionate people to help us keep the lights on, figuratively speaking.
People & Culture, Finance and Corporate Affairs
Building a better business
Across People & Culture, Finance and Corporate Affairs, we are the diverse and talented team responsible for making sure TELUS is managed as a world-leading organization. We ensure team members have everything they need to succeed, we tell stories of our work internally and externally, enable the company’s long-term financial success, and we even know a few good lawyers if you need one.
Students & New Grads
Uh, aren’t you late for work?
Seriously, we’ve been waiting for you. What we are proposing is a pretty simple partnership — you bring the education and the ambition, and we’ll find you the opportunity that plays to your strengths and puts you on the path toward a great career.
Frankly, we believe that your newly-minted engineering/finance/business admin/accounting/marketing/good-old- fashioned-liberal- arts degree is your ticket to a long and rewarding career – and we want that career to be with TELUS.
No matter where you are on your path toward personal and professional fulfillment, we’d love to match you up with one of our work-terms, rotational programs, or part-time and full-time opportunities. We know we have something for you, so let’s get to work
TELUS Job Application Form/PDF
You can find out whether there is printable job application form available for TELUS from the last section of the article. It is one of the essential steps to download the application form and fill it out with necessary information. After this step, you can finish the application process by visiting one of the branches of the company to submit your application or by submitting the application online.
How to apply for TELUS jobs;